Question 1

What kind of encryption do you use?

Accepted Answer

We use AES, SHA-2 & 2048-bit encryption to secure your information.
Secure Hash Algorithm 2 is a set of cryptographic hash functions designed by the United States National Security Agency (NSA).
The AES encryption is a symmetric block cipher, which means that it protects data against breach and theft by securing it.
It would take a classical computer around 300 trillion years to break an 2048 bit encryption key.
At the present moment, there isn’t a single known method that would allow someone to attack and decrypt data encrypted by AES.

Question 2

Why do you have specific criteria for passwords?

Accepted Answer

One of the most common ways that hackers break into computers is by guessing passwords. Simple and commonly used passwords enable intruders to easily gain access and control of a computing device.

The key aspects of a strong password are length (the longer the better);a mix of letters (upper and lower case), numbers, and symbols,no ties to your personal information, and no dictionary words.

Question 3

Do you use SSL certificates to secure your websites?

Accepted Answer

Yes, SSL certificates provide the strongest protection for online businesses,
including standards and regulations such as PCI-DSS, HIPAA, HITECH, GDPR and more.

Question 4

How secure is the data?

Accepted Answer

Our data is hosted and secured using Rackspace technology.
For more information go to: https://www.rackspace.com/security.(https://www.rackspace.com/security)

Question 5

Does Pinventory automatically back up my data?

Accepted Answer

Yes!  By being on our server, daily backups are automatically performed at 3am.

Question 6

Is my personal information secure?

Accepted Answer

The security of your information is a top priority for us.  Rest assured, your data is secure.
 
We encrypt your data at rest and in transit.  Your PII (Personally Identifiable Information) is encrypted.
 
Credit card information is secured through Stripe, so we never can access your credit card directly.
 
Regular backups

Question 7

Can I export data from Pinventory?

Accepted Answer

Yes! Pinventory's report writer has an export functionality that allows you to export any of your data from any report within the program, into a variety of formats: PDF, Rich Text, Excel